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May also be called, \"Hub and Spoke model\" as the central agency or community hub primarily refers out to other organizations. In this model the case manager assesses needs, provides resource lists, and connects the clients to other services with minimal follow-up or direct service delivery. Clients self-manage once they are linked to other services and they may come back for additional referrals as needed. (Famcare<\/a>, 2025.)<\/span><\/p>\n\n

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This model focuses on empowering clients through acknowledging assets rather than focussing on deficits. Case managers partner with clients to collaboratively work towards client's defined goals and identifying ravailable esources. (Patroni,<\/a> 2012; Famcare<\/a>, 2025)<\/span><\/p>\n\n

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This model uses research-backed interventions and continuous evaluation to guide case management decisions. \"EBP is a process in which the practitioner combines well-researchd interventions with clinical experience, ethics, client preferences, and culture to guide and inform the delivery of treatments and services.\" (National Association of Social Workers<\/a>, 2025.)<\/span><\/p>\n\n

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A set path and process through services may guide how the client is moved along, often through standardized processes and documentation. Focus may be on meeting eligibility criteria, outcomes, efficiency and accountability, or other metrics as expected by the system or organization. Priorities may be given to the funder's direction or other agency requirements. <\/span><\/p>\n\n

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This model aims to empower individuals to select services, programs, resources that will best meet their needs, preferences, situation, beliefs, and pace. It focuses on individualized plans, client readiness, and collaborative decision-making. <\/span><\/p>\n\n

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Case Management Model (Tabs)

Description

Ontario Commons License

Kim Moore