{"panels":[{"content":{"params":{"text":"

Triage is the prioritization of injured or sick individuals based on their need for emergency treatment. <\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"a0b83480-df7f-45cf-a42c-6cb49a18e0d3","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Definition"},{"content":{"params":{"text":"

\u2022 <\/span><\/span><\/span><\/span>Occasionally you may need to refer to the physician and inquire how and when they would like to follow up with the patient<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

\u2022 <\/span><\/span><\/span><\/span>If on the phone, place the patient on hold or tell them you will confirm with the physician and return their call<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

\u2022 <\/span><\/span><\/span><\/span>Always call the patient back even if you do not have an answer, so they are not left waiting and guessing <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

\u2022 <\/span><\/span><\/span><\/span>Remind patients that if they cannot see the specialist right away and their concern is urgent, they should proceed to the ER, a walk-in-clinic, or speak to their family doctor<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"e0b77831-9c2a-43f7-9774-3377018c1509","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Deciding Factors"},{"content":{"params":{"text":"

1. <\/span><\/span><\/span><\/span>Collect patient information: look up in EMR or obtain their file<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

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Ask about their concerns, current symptoms, and reason for appointment<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\t<\/li>\n<\/ul>\n\n
2. <\/span><\/span><\/span><\/span>Reference their history<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> \u2022<\/span><\/span><\/span><\/span>Confirm whether any notes are highlighted in their file to indicate serious medical conditions<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n
3. <\/span><\/span><\/span><\/span>Determine whether they should be referred to the Emergency Room<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n
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  There are 5 reasons or presenting symptoms that indicate a patient would be referred to the ER.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span> <\/p>\n\t<\/li>\n<\/ul>\n\n
  4. Categorize urgency and schedule appropriately: <\/span><\/span><\/span>Assess their symptoms, conditions, and medical history <\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n
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    Immediate: patient requires attention today (use buffer zones if necessary)<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\t<\/li>\n\t
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    Delayed: patient requires an appointment but can wait until end of day or next day\\<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\t<\/li>\n\t
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    Minimal: patient's needs are not urgent and can wait until next available appointment<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\t<\/li>\n<\/ul>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"941d9c4d-0e6e-451e-b1f4-b8064e7ca6a4","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Scheduling based on client urgency"}],"hTag":"h2"}

Triage Concepts

Description

Sheila Bellefeuille