{"panels":[{"content":{"params":{"text":"

In the denial phase an individual will be in a state of shock and confusion as to why a change is required and hence wants to deny that it is happening to delay processing this information. <\/span><\/span><\/span><\/span><\/p>\n\n

Using evidence to communicate the importance of the change at this stage is essential to help individuals understand the urgency and importance of the new practice. <\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"1ef0909e-eb92-4291-90d4-23e9a029da77","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Denial"},{"content":{"params":{"text":"

Anger starts once an individual understands that the change will impact them and they become frustrated and upset about what is happening.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

Listening to individual concerns and having clear and open dialogue about the change and the evidence for the change will help to dissuade fears and frustration about the next steps. Involving individuals early and working with those impacted by the change to help create it and make it contextual to their own personal work environment will help individuals move quickly through frustration.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"97678c50-30c9-4e2e-8e8e-048563325089","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Anger"},{"content":{"params":{"text":"

Depression is seen when individuals are feeling overwhelmed and not able to cope with the impeding change. <\/span><\/span><\/span><\/span><\/p>\n\n

Giving individuals the opportunity for training sessions that emphasize the importance of the change and using the evidence to support the new way of work is an example of how to support individuals through this stage.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"bec162e5-2d63-4f7c-885a-3db9d724b824","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Depression"},{"content":{"params":{"text":"

In this stage individuals are working to find meaning in this new way of being in their work. <\/span><\/span><\/span><\/span><\/p>\n\n

Using data to demonstrate small wins through a quality improvement project will help individuals see that the change is having an impact and that it is a positive move.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"38970832-6977-4c6c-a87f-c216c75b78cc","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Bargaining"},{"content":{"params":{"text":"

At this point individuals have accepted that this change is inevitable and accept that this will be the way forward. They can explore what the change looks like in their daily work and how to integrate this new way of working into their daily practice.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

At this stage it would be ideal to provide consistent tools such as process maps <\/span><\/span><\/span>and standardized work tools t<\/span><\/span><\/span>that will support their integration of new changes.<\/span><\/span><\/span><\/span><\/span><\/span><\/p>\n\n

\n\t
Process maps are also known as flowcharts. They are adaptable tools that demonstrate the seperate steps in a process. These steps include a sequence of decisions made, actions taken, materials entering and leaving, people involved, time required at each step and process measurements (ASQ, 2022).<\/p>\n\t<\/li>\n\t
\n\t
Standardized work is a precise definition of each work activity, including time cycle, working sequence, and the minimum inventory of parts or materials needed to conduct the activity (ASQ, 2022).<\/p>\n\t<\/li>\n<\/ul>\n\n\n
\n\n \n\n\n\n \n\n\n"},"library":"H5P.AdvancedText 1.1","subContentId":"67aec1ce-ea0d-4a42-b630-5fdc8e36e724","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Acceptance"}],"hTag":"h2"}

Kubler-Ross Grief Cycle

Lidia Mateus