{"panels":[{"content":{"params":{"text":"

This final task will allow you to demonstrate your critical thinking, problem-solving and teamwork skills within the context of a work environment. <\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"37b3c261-0888-48f5-9a29-c45dd6ece966","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Purpose"},{"content":{"params":{"text":"

In addition, doing this task will help you meet the following:<\/span><\/span><\/p>\n\n

<\/p>\n\n

Course Learning Outcomes (CLO):<\/span><\/span><\/span><\/span><\/p>\n\n

Manage use of personal time to complete tasks;<\/span><\/span><\/span><\/li>\n\t
Employ diplomacy and tact in verbal, non-verbal and written formats;<\/span><\/span><\/span><\/li>\n\t
Respond professionally to a variety of issues and scenarios in a clear, concise and professional manner in verbal and written forms;<\/span><\/span><\/span><\/li>\n\t
Integrate a variety of communication strategies for successful teamwork;<\/span><\/span><\/span><\/li>\n\t
Deliver presentations for professional purposes.<\/span><\/span><\/span><\/li>\n<\/ul>\n\n
Essential Employability Skills Outcomes:<\/span><\/span><\/span><\/span><\/span><\/p>\n\n
- Communication<\/span><\/span><\/span><\/li>\n\t
- Response to communication<\/span><\/span><\/span><\/li>\n\t
- Approaches to problem solving<\/span><\/span><\/span><\/li>\n\t
- Critical thinking to solve problems<\/span><\/span><\/span><\/li>\n\t
- Organization of information<\/span><\/span><\/span><\/li>\n\t
- Respect for others<\/span><\/span><\/span><\/li>\n\t
- Interaction and collaboration<\/span><\/span><\/span><\/li>\n\t
- Time and resource management<\/span><\/span><\/span><\/li>\n\t
- Responsibility for actions<\/span><\/span><\/span><\/li>\n<\/ul>\n\n
  Course Content:<\/span><\/span><\/span><\/span><\/p>\n\n
  \n\t
  Verbal and non-verbal communication<\/span><\/span><\/span><\/li>\n\t
  Time management<\/span><\/span><\/span><\/li>\n\t
  Diplomacy and tact<\/span><\/span><\/span><\/li>\n\t
  Communication, teamwork and problem solving in a work environment<\/span><\/span><\/span><\/li>\n\t
  Presentation skills<\/span><\/span><\/span><\/li>\n<\/ul>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"25b5f3bb-9f7c-4ede-b029-f762ce33b06f","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Outcomes to be Achieved"},{"content":{"params":{"text":"
  You will be part of a small group of students who will each analyze a specific problem, make recommendations, and discuss each other\u2019s ideas with the goal of reaching an agreement on a plan of action. <\/span><\/span><\/p>\n\n
  Your task is in two parts. <\/span><\/span><\/p>\n\n
  \n\t
  On your own, you will analyze a detailed scenario and prepare a short presentation with your own recommendations. <\/span><\/span><\/li>\n\t
  Then, you will meet with a small group of classmates to present your ideas, hear their ideas, and then discuss each other\u2019s points of view so that you a reach one final recommendation. <\/span><\/span><\/li>\n<\/ol>\n\n
  You will prepare your initial presentation in advance, but you will not know which students you will be grouped with until you arrive for the discussion. <\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"2e1f571e-8499-4b91-ac06-a9e197e7df55","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Task"},{"content":{"params":{"text":"
  You will do this part on your own. Analyze the situation and develop your opinions and recommendations on the issue. You must:<\/span><\/span><\/p>\n\n
  \n\t
  Decide what problem is the most important one to solve.<\/span><\/span><\/li>\n\t
  Consider all points of view in relation to the problem.<\/span><\/span><\/li>\n\t
  Brainstorm your own ideas for solutions.<\/span><\/span><\/li>\n\t
  Evaluate your list of solutions and decide which you think is best and why.<\/span><\/span><\/li>\n<\/ol>\n\n
  With this information, you will prepare a very brief presentation (maximum of 2 minutes) that you will give to your teammates in part 2.<\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"6934612a-f2e9-4f5b-9909-369900b4c6cc","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Part 1: Prepare Your Own Notes and Recommendations"},{"content":{"params":{"text":"
  When you meet with your teammates you will take turns giving the presentation you prepared in part 1. While another student is speaking, you may take notes. <\/span><\/span><\/p>\n\n
  \n\t
  You have up to 2 minutes to make your presentation. <\/span><\/span><\/li>\n\t
  You may have notes to help you with your presentation, but you are expected to be familiar with the material so that you are not reading from your notes. <\/span><\/span><\/li>\n\t
  You may not use any supporting materials such as power points, pictures, etc. <\/span><\/span><\/li>\n<\/ul>\n\n
  After each team member has made a presentation, the team must first agree on the most important problem to be solved. Once you have agreed on this, you will discuss each other\u2019s ideas with the goal of determining best solution.<\/span><\/span><\/p>\n\n
  \n\t
  As a team member, you must try to understand the recommendations made by your teammates, as well as their reasons, and to also make your own ideas clear. <\/span><\/span><\/li>\n\t
  If someone has a different or opposing idea, you will need to try to convince that person that your idea is better, and why this is the case and\/or to explore the new idea and form an opinion about it.<\/span><\/span><\/li>\n<\/ul>\n\n
  Your team must attempt to come to an agreement, so you can make one final team presentation about the most important problem to be solved, and your recommendation(s) for a solution. <\/span><\/span><\/p>\n\n
  Throughout your presentation and discussion, you will be expected to demonstrate these skills:<\/span><\/span><\/p>\n\n
  \n\t
  Critical thinking<\/span><\/span>\n\n\t
  \n\t\t
  Using information and inferencing to understand a situation or point of view.<\/span><\/span><\/li>\n\t\t
  Thinking beyond the obvious.<\/span><\/span><\/li>\n\t<\/ul>\n\t<\/li>\n\t
  Problem-solving skills<\/span><\/span>\n\t
  \n\t\t
  Identifying key issues, considering various points of view, considering and evaluating a variety of solutions, etc.<\/span><\/span><\/li>\n\t\t
  Tip: Refer to the 7 Steps to Solving Problems Effectively<\/span><\/span><\/li>\n\t<\/ul>\n\t<\/li>\n\t
  Teamwork and Collaboration<\/span><\/span>\n\t
  \n\t\t
  Using a variety of leadership and communication strategies to effectively communicate with others.<\/span><\/span><\/li>\n\t\t
  Ensuring all points of view are heard and considered.<\/span><\/span><\/li>\n\t<\/ul>\n\t<\/li>\n\t
  Diplomacy and Tact<\/span><\/span>\n\t
  \n\t\t
  Using modals, questions, and opinion phrases to communicate politely and professionally.<\/span><\/span><\/li>\n\t<\/ul>\n\t<\/li>\n<\/ul>\n\n
  Note: All students must have cameras on during this discussion to increase professionalism and enhance team communication. It is impolite to expect someone to have a discussion with you if they can\u2019t see you.<\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"a6e5d822-dcb7-4386-9cb3-50557297c4ec","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Part 2: Meet with the Rest of Your Team and Decide on the Best Plan of Action"},{"content":{"params":{"text":"
  You are part of a team of workplace mediators. Your job is to help solve difficult problems and conflicts within companies\/organizations. In other words, when others can\u2019t solve a problem, you are hired as an outside person to help them reach a solution that will work best for them. Sometimes, if the problem is particularly difficult, you work as a team with a few of your co-workers to try to solve the problem together.<\/span><\/span><\/p>\n\n
  McKay & Montoya Ltd. is a local company that has an issue they cannot resolve themselves, and they have hired you and your fellow mediators to help them solve their problem. The president of McKay & Montoya has sent each of you this summary of the situation: <\/span><\/span><\/p>\n\n
  \n
  Memo To:      EES Consulting Team Member<\/strong><\/p>\n\n
  From:              T. Williams, McKay & Montoya Ltd.<\/strong><\/p>\n\n
  Subject:          Conflict Issues within McKay & Montoya Ltd.<\/strong><\/p>\n\n
  \n
  CONFIDENTIAL<\/span><\/span><\/span><\/strong><\/p>\n\n
  We are a civil engineering firm responsible for building large residential and commercial buildings. We have 3 main sections:<\/p>\n\n
  \n\t
  Planning and Development:\n\t
  \n\t\t
  This team looks for new work for our company, submits proposals for potential projects and, if chosen, negotiates the contracts to do the work, including what the company will charge for the work to be done and how long the work will take to do.<\/li>\n\t<\/ul>\n\t<\/li>\n\t
  Construction Team:\n\t
  \n\t\t
  This is the team that actually builds the buildings. Once a contract is negotiated by the planning and development department, it is passed on to the construction team. The construction team must develop the architectural plans, order all necessary supplies, hire workers, and build the building within the budget and within the timeframes that have been negotiated by the planning and development department.<\/li>\n\t<\/ul>\n\t<\/li>\n\t
  Finance Department:\n\t
  \n\t\t
  This department is responsible for watching the budgets for the various projects, ensuring that workers are paid on time, paying bills for supplies and other costs, and making sure that the company earns a healthy profit each year.<\/li>\n\t<\/ul>\n\t<\/li>\n<\/ul>\n\n
  I have noticed that the 3 sections have not been working well together lately. When problems arise on a project, each section seems to blame one of the other sections for the issue.<\/p>\n\n
  For example, the finance department will complain that the construction team is spending so much on supplies and workers for a project that the company is losing profit. The construction team says that it\u2019s really the planning and development department\u2019s fault for not charging enough for the contract. The planning and development department blames both finance and construction for not giving them accurate numbers to work with, and so on.<\/p>\n\n
  I have noticed that these disagreements are becoming more frequent, everyone is unhappy and good employees are starting to leave the company because they don\u2019t like the work environment. Worse, customers are starting to notice, and we have lost several new contracts as a result.<\/p>\n\n
  I have met with the managers of these departments and offered ideas, but nothing has changed. I am now asking for your company\u2019s help.<\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"2eb64e66-9ea3-4637-bf6c-9a5f30fab336","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Situation"},{"content":{"params":{"text":"
  You will meet with your team during our regular class time on Friday, August 15, 2025, at an assigned time. Discussions will last for approximately 30 minutes.<\/span><\/span><\/span><\/span><\/span><\/p>\n\n
  \n\t
  Your teacher will send you a message through Blackboard on the afternoon of Thursday, Aug. 14th to tell you what time to attend, and to give you the meeting link.<\/span><\/span><\/em><\/span><\/span><\/li>\n<\/ul>\n\n
  Each team member will have up to 2 minutes<\/span> to summarize their view of the key problem, their recommended solution, and reasons. The remaining time will be open discussion with the goal of reaching one final solution as a team. You do not have to have a final consensus by the end of the allowed time, but you must be making progress.<\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"a41f1f5d-b9f9-41ef-91e7-bcd7964f7e91","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Meeting Date and Format"},{"content":{"params":{"text":"
  This assignment is worth 20% of your final mark and you will be graded using this rubric (right click on lin): <\/span><\/span>Rubric-Problem Analysis Presentation and Collaborative Discussion -Aug 7 2025.docx<\/a><\/p>\n\n
  You will be graded on the quality of your initial presentation and your participation in the team discussion. You do not have to hand anything in.<\/span><\/span><\/p>\n\n
  Your discussion will be recorded so the teacher can listen again while marking. It will then be erased. <\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"6cd16f51-8c64-4755-83fa-d73176002ea6","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Evaluation"}],"hTag":"h2"}

Problem Analysis and Collaborative Discussion

Description

Donna Naylor