{"panels":[{"content":{"params":{"text":"

This work will allow you to demonstrate your critical thinking and problem-solving skills for a difficult situation within the context of a work environment.<\/span><\/span><\/p>\n\n

<\/p>\n\n

<\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"c53fb980-7871-47e4-b490-a1bb28597a3a","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Purpose"},{"content":{"params":{"text":"\n\t\n\t\t\n\t\t\t\n\t\t\t

Program Learning Outcomes:<\/span><\/span><\/span><\/span><\/p>\n\n\t\t\t

Develop an awareness of self and society in an intercultural setting;<\/span><\/span><\/span><\/li>\n\t\t\t\t
Express information and ideas in a variety of forms; <\/span><\/span><\/span><\/li>\n\t\t\t\t
Employ effective English communication skills to function independently in an English language environment;<\/span><\/span><\/span><\/li>\n\t\t\t\t
Utilize critical thinking processes and problem-solving techniques in academic and professional situations.<\/span><\/span><\/span><\/li>\n\t\t\t<\/ul>\n\t\t\t\n\t\t\t\n\t\t\t
Essential Employability Skills Outcomes:<\/span><\/span><\/span><\/span><\/span><\/p>\n\n\t\t\t
- Communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Respond to written, spoken, or visual messages in a manner that ensures effective communication;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Apply a systematic approach to solve problems;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Use a variety of thinking skills to anticipate and solve problems;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Show respect for the diverse opinions, values, belief systems, and contributions of others;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Interact with others in groups or teams in ways that contribute to effective working relationships and the achievement of goals;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Manage the use of time and other resources to complete projects;<\/span><\/span><\/span><\/li>\n\t\t\t\t
- Take responsibility for one\u2019s own actions, decisions and consequences.<\/span><\/span><\/span><\/li>\n\t\t\t<\/ul>\n\t\t\t\n\t\t\t\n\t\t\t
  Course Learning Outcomes (CLO):<\/span><\/span><\/span><\/span><\/p>\n\n\t\t\t
  \n\t\t\t\t
  Manage use of personal time to complete tasks;<\/span><\/span><\/span><\/li>\n\t\t\t\t
  Employ diplomacy and tact in verbal, non-verbal and written formats;<\/span><\/span><\/span><\/li>\n\t\t\t\t
  Respond professionally to a variety of issues and scenarios in a clear, concise and professional manner in verbal and written forms.<\/span><\/span><\/span><\/li>\n\t\t\t<\/ul>\n\t\t\t\n\t\t\t\n\t\t\t
  Course Content:<\/span><\/span><\/span><\/span><\/p>\n\n\t\t\t
  \n\t\t\t\t
  Diplomacy and tact<\/span><\/span><\/span><\/li>\n\t\t\t\t
  Communication, teamwork and problem solving in a work environment<\/span><\/span><\/span><\/li>\n\t\t\t\t
  Conveying purpose and tone in writing<\/span><\/span><\/span><\/li>\n\t\t\t<\/ul>\n\t\t\t\n\t\t\n\t\n\n"},"library":"H5P.AdvancedText 1.1","subContentId":"ab6da124-1edb-4317-a88a-75cf88e28b14","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Achievable Outcomes"},{"content":{"params":{"text":"
  Using the 7 Steps to Solving Problems Effectively and the problem-solving organizer worksheet provided, you will analyze the workplace situation below, with the goal of coming to a decision for a solution. Then, you will create a script for how you will present your case (what you would say to explain your view and plan to implement your solution).<\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"c33c4e82-b798-4f94-9149-97369cbb0e84","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Task"},{"content":{"params":{"text":"
  You are new to the management team at a large computer hardware development company. This company has a high \u2018turnover\u2019 of employees.<\/span><\/span><\/span><\/span><\/p>\n\n
  As a result, it has been the company\u2019s practice to hire recent college graduates (approximately 100 per year) and these new employees are paired with experienced employees for training on the company\u2019s systems and processes and to help them get started with their own projects. The experienced employees must lead technical workshops and give one-on-one advice, acting as mentors over a 1\u20132-year period. This means that the experienced employees must put aside their own project work while they do this training, causing frustration and dissatisfaction with the job, and many experienced employees leave for work elsewhere.<\/span><\/span><\/span><\/span><\/p>\n\n
  You want your company to be successful, and you want to solve this cycle of constantly having to replace workers. It is disruptive to the company, and it slows down the completion of projects.<\/span> <\/span><\/span><\/span><\/p>\n\n
  You want to bring your concerns up at the next management meeting, and you have asked for time to present your case.<\/span><\/span><\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"18954498-6e32-4280-9ba8-a2fa94c96ed9","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Situation"},{"content":{"params":{"text":"
  Use the provided worksheet to show your thinking for solving this problem.<\/p>\n\n
  Your worksheet is due by 11:59 p.m. on Sunday, March 20, 2022<\/span>. Submit your worksheet using the submission link provided.<\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"b211228d-02aa-4635-a61d-4c7dacec907e","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Submission and Due Date"},{"content":{"params":{"text":"
  This work is worth 15% of your final mark and you will be graded using the marking scheme on the worksheet. <\/span><\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"51e25770-6ada-479c-bbd1-63aa569b1b40","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Evaluation"},{"content":{"params":{"text":"
  The sources listed below are references to the original materials that have been used as a basis for the assignment. They are not intended for student use.<\/p>\n\n
  \n\t
  Situation adapted from: www.scu.edu\/ethics\/focus-areas\/more\/engineering-ethics\/engineering-ethics-cases\/electrical-engineering-cases\/<\/a><\/li>\n\t
  7 Steps for Problem Solving from www.realityworks.com<\/a><\/li>\n<\/ul>\n"},"library":"H5P.AdvancedText 1.1","subContentId":"38d3625e-0ed9-4718-8167-a4851be54b1b","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"title":"Sources"}],"hTag":"h2"}

Problem Analysis

Donna Naylor