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In this interactive scenario, you\u2019ll analyze short examples of workplace feedback and evaluate the tone behind each message. Your task is to decide whether the feedback is constructive, vague, blaming, or condescending. This activity will help you develop your ability to recognize how tone affects the effectiveness of feedback in professional settings.<\/p>\n"},"subContentId":"4ce03276-6093-47e0-92a5-ffb2854f69d2","metadata":{"contentType":"Text","license":"U","title":"Instructions"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":1},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":2,"feedback":{"title":"","subtitle":""},"text":"Respectful"},{"nextContentId":3,"feedback":{"title":"","subtitle":""},"text":"Constructive"},{"nextContentId":4,"feedback":{"title":"","subtitle":""},"text":"Blaming"},{"nextContentId":5,"feedback":{"title":"","subtitle":""},"text":"Vague"}],"question":"

Feedback statement:<\/strong> \"You clearly don\u2019t understand the client\u2019s needs. This mistake cost us the account.\"<\/p>\n"}},"subContentId":"1871b8ad-2469-4c24-8c15-a4aa57d97290","metadata":{"contentType":"Branching Question","license":"U","title":"Scenario 1 Feedback Statement"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural"},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Not quite. This feedback targets the person, not the behavior. It focuses on fault instead of improvement.<\/p>\n"},"subContentId":"9419061c-3b6e-4296-9d77-b651776b5604","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Not quite. This feedback targets the person, not the behavior. It focuses on fault instead of improvement.<\/p>\n"},"subContentId":"0cdc4fc0-a1d8-4917-b5d8-532897bcbe51","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

That\u2019s right, this feedback blames the individual rather than focusing on the task or improvement.<\/p>\n"},"subContentId":"17fa5833-7a3a-47e4-94d4-29e10dddf26a","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":6},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Not quite. This feedback targets the person, not the behavior. It focuses on fault instead of improvement.<\/p>\n"},"subContentId":"2c967401-d0dd-4af1-b48e-24ea7452feb9","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":7,"feedback":{"title":"","subtitle":""},"text":"Blaming"},{"nextContentId":9,"feedback":{"title":"","subtitle":""},"text":"Vague"},{"nextContentId":10,"feedback":{"title":"","subtitle":""},"text":"Condescending"},{"nextContentId":8,"feedback":{"title":"","subtitle":""},"text":"Constructive"}],"question":"

Feedback statement:<\/strong> \"Great effort on this month\u2019s report. If you break down the data more visually next time, it will be easier to follow.\"<\/p>\n"}},"subContentId":"15398169-7863-4c0f-86a4-fff4ce0eeec0","metadata":{"contentType":"Branching Question","license":"U","title":"Scenario 2 Feedback Statement"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural"},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Not quite. This feedback includes a positive comment and a useful suggestion, which makes it constructive rather than negative or unclear.<\/p>\n"},"subContentId":"9852e16c-99d9-4b87-9c5a-ffbd952787ce","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

That\u2019s right, this is constructive feedback. It offers praise and suggests a clear, actionable improvement.<\/p>\n"},"subContentId":"aa557bc0-1815-4f9d-8d79-8eadbe35964b","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":11},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Not quite. This feedback includes a positive comment and a useful suggestion, which makes it constructive rather than negative or unclear.<\/p>\n"},"subContentId":"73ef973a-ef9d-4831-93a8-6d95cd17fcd0","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Not quite. This feedback includes a positive comment and a useful suggestion, which makes it constructive rather than negative or unclear.<\/p>\n"},"subContentId":"e7fefee9-561d-4264-bdc3-f0b3d7daa693","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":13,"feedback":{"title":"","subtitle":""},"text":"Blaming"},{"nextContentId":12,"feedback":{"title":"","subtitle":""},"text":"Vague"},{"nextContentId":14,"feedback":{"title":"","subtitle":""},"text":"Constructive"},{"nextContentId":15,"feedback":{"title":"","subtitle":""},"text":"Respectful"}],"question":"

Feedback statement:<\/strong> \"It was fine.\"<\/p>\n"}},"subContentId":"421b423c-199c-4970-8161-410c26b3cb63","metadata":{"contentType":"Branching Question","license":"U","title":"Scenario 3 Feedback Statement"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural"},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Correct\u2014this feedback is vague. It lacks detail and doesn't help the receiver understand what went well or what could be improved.<\/p>\n"},"subContentId":"af9642ec-d04c-46ad-a51a-545ed97d2346","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":16},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

That\u2019s not quite right. While it may sound polite, the feedback doesn\u2019t include any specifics or guidance\u2014making it vague and unhelpful.<\/p>\n"},"subContentId":"2994a779-59b5-42d3-b950-820249eace41","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.BranchingQuestion 1.0","params":{"branchingQuestion":{"alternatives":[{"nextContentId":17,"feedback":{"title":"","subtitle":""},"text":"Condescending"},{"nextContentId":18,"feedback":{"title":"","subtitle":""},"text":"Constructive"},{"nextContentId":19,"feedback":{"title":"","subtitle":""},"text":"Evaluative"}],"question":"

Feedback statement:<\/strong> \"You\u2019re just not very good with numbers, are you?\"<\/p>\n"}},"subContentId":"59bcd546-438b-4f2a-b1bc-0c61b5e4e575","metadata":{"contentType":"Branching Question","license":"U","title":"Scenario 4 Feedback Statement"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural"},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Exactly\u2014this is condescending. It targets the person\u2019s ability instead of offering help or improvement, which can damage morale and trust.<\/p>\n"},"subContentId":"8a70239f-4886-45ac-aa78-5b9f48e7e816","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

This type of feedback undermines the individual and doesn\u2019t offer any support or action. It\u2019s condescending rather than useful.<\/p>\n"},"subContentId":"e253d1b5-b62c-4599-ae72-7167182e9bdf","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1},{"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

This type of feedback undermines the individual and doesn\u2019t offer any support or action. It\u2019s condescending rather than useful.<\/p>\n"},"subContentId":"53c6a83a-c3b3-48e4-b5ef-e95e199b93b6","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"showContentTitle":false,"proceedButtonText":"Proceed","forceContentFinished":"useBehavioural","feedback":{"title":"","subtitle":""},"contentBehaviour":"useBehavioural","nextContentId":-1}],"endScreens":[{"endScreenTitle":"","endScreenSubtitle":"","contentId":-1,"endScreenScore":0}],"scoringOptionGroup":{"scoringOption":"no-score","includeInteractionsScores":true},"startScreen":{"startScreenTitle":"","startScreenSubtitle":""},"behaviour":{"enableBackwardsNavigation":false,"forceContentFinished":false,"randomizeBranchingQuestions":false},"l10n":{"startScreenButtonText":"Start the course","endScreenButtonText":"Restart the course","backButtonText":"Back","disableProceedButtonText":"Require to complete the current module","replayButtonText":"Replay the video","scoreText":"Your score:","fullscreenAria":"Fullscreen"}}}

Feedback Tone Analyzer

Description

Jennifer Yascheshyn