{"interactiveVideo":{"video":{"startScreenOptions":{"title":"Interactive Video","hideStartTitle":false},"textTracks":{"videoTrack":[{"label":"Subtitles","kind":"subtitles","srcLang":"en"}]},"files":[{"path":"https:\/\/youtu.be\/K4mKPI_EFvw","mime":"video\/YouTube","copyright":{"license":"U"}}]},"assets":{"interactions":[{"x":0,"y":0,"width":40,"height":22.40174672489083,"duration":{"from":45,"to":45},"libraryTitle":"Multiple Choice","action":{"library":"H5P.MultiChoice 1.16","params":{"media":{"disableImageZooming":false},"answers":[{"correct":true,"tipsAndFeedback":{"chosenFeedback":"

This is a miscommunication<\/strong>, which could cause a conflict in the workplace.<\/div>\n","notChosenFeedback":"
This is a miscommunication<\/strong>, which could cause a conflict in the workplace.<\/div>\n","tip":"
This is a miscommunication.<\/strong><\/p>\n"},"text":"
John thought his manager Maria said she did not need more information for the report and he deleted the file that the customer sent. Because of his actions, the report is incomplete.<\/div>\n"},{"correct":true,"tipsAndFeedback":{"tip":"\nIt seems that there are not enough resources <\/strong>to get the work done.\n\n","chosenFeedback":"
It seems that there are not enough resources <\/strong>to get the work done, which could cause a conflict in the workplace.<\/div>\n","notChosenFeedback":"
\n
It seems that there are not enough resources <\/strong>to get the work done, which could cause a conflict in the workplace.<\/div>\n<\/div>\n"},"text":"
\n
Kaur asks for help to reply to a customer, but John refused to help because he was already helping Sandro with his problem.<\/div>\n<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"
It seems that everything is going as scheduled!<\/p>\n","chosenFeedback":"
It seems that everything is going as scheduled. No conflicts here!<\/div>\n","notChosenFeedback":"
It seems that everything is going as scheduled. No conflicts here!<\/div>\n"},"text":"
John took his scheduled break and came back just in time for Ali to take his break.<\/div>\n"},{"correct":true,"tipsAndFeedback":{"tip":"
Maria's shares an opinion <\/strong>from her perspective<\/strong>.<\/p>\n","chosenFeedback":"
Maria's shares an opinion <\/strong>from her perspective <\/strong>that John's idea is not necessary. Opposing opinions could cause a conflict in the workplace.<\/div>\n","notChosenFeedback":"
\n
Maria's shares an opinion <\/strong>from her perspective <\/strong>that John's idea is not necessary. Opposing opinions could cause a conflict in the workplace.<\/div>\n<\/div>\n"},"text":"
Maria has worked on this type of project before and she thinks John's idea to collect more research for the report is a waste of time, based on her experience.<\/div>\n"}],"overallFeedback":[{"from":0,"to":100}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":true,"showSolutionsRequiresInput":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"UI":{"checkAnswerButton":"Check","showSolutionButton":"Show solution","tryAgainButton":"Retry","tipsLabel":"Show tip","scoreBarLabel":"You got :num out of :total points","tipAvailable":"Tip available","feedbackAvailable":"Feedback available","readFeedback":"Read feedback","wrongAnswer":"Wrong answer","correctAnswer":"Correct answer","shouldCheck":"Should have been checked","shouldNotCheck":"Should not have been checked","noInput":"Please answer before viewing the solution","a11yCheck":"Check the answers. The responses will be marked as correct, incorrect, or unanswered.","a11yShowSolution":"Show the solution. The task will be marked with its correct solution.","a11yRetry":"Retry the task. Reset all responses and start the task over again.","submitAnswerButton":"Submit"},"confirmCheck":{"header":"Finish ?","body":"Are you sure you wish to finish ?","cancelLabel":"Cancel","confirmLabel":"Finish"},"confirmRetry":{"header":"Retry ?","body":"Are you sure you wish to retry ?","cancelLabel":"Cancel","confirmLabel":"Confirm"},"question":"
Which of the following are causes of conflict in the workplace? Select all that apply.<\/p>\n"},"metadata":{"contentType":"Multiple Choice","license":"U","title":"Untitled Multiple Choice"},"subContentId":"de21ad74-f519-4042-883d-8f22fbed7897"},"pause":true,"displayType":"poster","buttonOnMobile":false,"adaptivity":{"correct":{"allowOptOut":false,"message":""},"wrong":{"allowOptOut":false,"message":""},"requireCompletion":false},"label":""}]},"summary":{"task":{"library":"H5P.Summary 1.10","params":{"intro":"Choose the correct statement.","summaries":[{"subContentId":"46057bb4-d838-41b9-96b4-759c9426f42d","tip":"","summary":["
Each conflict resolution style has a degree of assertiveness and cooperativeness, and none are considered better than the others.<\/p>\n","
Each person has one or two natural conflict resolution styles, and you only need to know about the conflict resolution styles you use.<\/p>\n","
You will never adjust your conflict resolution style based on the situation or who is involved.<\/p>\n"]}],"overallFeedback":[{"from":0,"to":100}],"solvedLabel":"Progress:","scoreLabel":"Wrong answers:","resultLabel":"Your result","labelCorrect":"Correct.","labelIncorrect":"Incorrect! Please try again.","alternativeIncorrectLabel":"Incorrect","labelCorrectAnswers":"Correct answers.","tipButtonLabel":"Show tip","scoreBarLabel":"You got :num out of :total points","progressText":"Progress :num of :total"},"metadata":{"contentType":"Summary","license":"U","title":"Untitled Summary"},"subContentId":"bbbd9e91-c06d-45d2-94c3-b7df18e9545d"},"displayAt":3}},"override":{"autoplay":false,"loop":false,"showBookmarksmenuOnLoad":false,"showRewind10":false,"deactivateSound":false,"preventSkippingMode":"none"},"l10n":{"interaction":"Interaction","play":"Play","pause":"Pause","mute":"Mute","unmute":"Unmute","quality":"Video Quality","captions":"Captions","close":"Close","fullscreen":"Fullscreen","exitFullscreen":"Exit Fullscreen","summary":"Open summary dialog","bookmarks":"Bookmarks","endscreen":"Submit screen","defaultAdaptivitySeekLabel":"Continue","continueWithVideo":"Continue with video","playbackRate":"Playback Rate","rewind10":"Rewind 10 Seconds","navDisabled":"Navigation is disabled","sndDisabled":"Sound is disabled","requiresCompletionWarning":"You need to answer all the questions correctly before continuing.","back":"Back","hours":"Hours","minutes":"Minutes","seconds":"Seconds","currentTime":"Current time:","totalTime":"Total time:","singleInteractionAnnouncement":"Interaction appeared:","multipleInteractionsAnnouncement":"Multiple interactions appeared.","videoPausedAnnouncement":"Video is paused","content":"Content","answered":"@answered answered","endcardTitle":"@answered Question(s) answered","endcardInformation":"You have answered @answered questions, click below to submit your answers.","endcardInformationNoAnswers":"You have not answered any questions.","endcardInformationMustHaveAnswer":"You have to answer at least one question before you can submit your answers.","endcardSubmitButton":"Submit Answers","endcardSubmitMessage":"Your answers have been submitted!","endcardTableRowAnswered":"Answered questions","endcardTableRowScore":"Score","endcardAnsweredScore":"answered","endCardTableRowSummaryWithScore":"You got @score out of @total points for the @question that appeared after @minutes minutes and @seconds seconds.","endCardTableRowSummaryWithoutScore":"You have answered the @question that appeared after @minutes minutes and @seconds seconds.","endcardInformationOnSubmitButtonDisabled":"You have answered @answered questions.","more":"More player options","navForwardDisabled":"Navigating forward is disabled","videoProgressBar":"Video progress"}}

Causes of Conflict and Management Styles Scenario

Gail Harris