{"panels":[{"content":{"params":{"text":"

When starting any Word document, ensure that the following settings are used:<\/p>\n\n

Font - Arial, 12 pt.<\/li>\n\t
Margins - 1\" or 2.5 cm (Top, Bottom, Left, and Right).<\/li>\n\t
Headings - All capitals, followed by a colon (:); begin typing your information on the next line.<\/li>\n<\/ol>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"d55722f4-4bee-4d6b-9312-6870dfcae641"},"title":"Basic Document Format"},{"content":{"params":{"text":"
When adding your footer information, follow these steps:<\/p>\n\n
1. Save your document to the correct folder first.<\/li>\n\t
2. Insert Footer \n\t
  - Click Document Info, then File Path<\/li>\n\t\t
  - Tab to right margin, then click Page Number - Insert Current Position - Plain Number 1<\/li>\n\t\t
  - Click Shift + Enter after page number<\/li>\n\t\t
  - Insert your Last Name, First Name, Student ID #, and Section #<\/li>\n\t<\/ul>\n\t<\/li>\n<\/ol>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"f9105a22-a0fe-4e09-8d56-55807c1e1164"},"title":"Footer Information"},{"content":{"params":{"text":"
    Abbreviations may be used in business documents as long as the abbreviation has been spelled out in the full the first time that it is used in the document.<\/p>\n\n
    E.g. At Conestoga Valley Medical Centre (CVMC) we believe in providing a high quality of care to our clients. CVMC offers services... <\/p>\n\n
    Abbreviations should NOT be used for drug names and should be spelled out in full for any abbreviation that the meaning is unclear.<\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"348c7e1c-aab2-43f8-b73a-c9a52a9d0d09"},"title":"Abbreviations"},{"content":{"params":{"text":"
    When expressing time using a 12-hour clock, use:<\/p>\n\n
    - a.m. <\/li>\n\t
    - p.m.<\/li>\n<\/ul>\n\n
      * For this course, time should not be expressed using captials (AM \/ PM) or a 24-hour clock.<\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"6d77749e-fad2-4daf-a30d-74d571800c0c"},"title":"Time"},{"content":{"params":{"text":"
      Capitalize formal names, places, organizations, languages, trade names, and brand names.<\/p>\n\n
      Do NOT capitalize generic drug names.<\/p>\n\n
      Job titles are only capitalized if the title is placed before the name of the title holder.<\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"4786e236-63ec-487a-9011-dc8840818954"},"title":"Capitalization"},{"content":{"params":{"text":"
      Spell our numbers one through nine.<\/p>\n\n
      Use numeric figures for number 10 and above.<\/p>\n\n
      Never begin a sentence with a numeric figure; instead spell out the number in full.<\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"773d36fd-fcdf-4bf8-bb6e-cdffae6b0dd0"},"title":"Numbers"},{"content":{"params":{"text":"
      In general business documents, the date should be expressed in the form of month, day, and year.<\/p>\n\n
      E.g. January 5, 2013<\/p>\n\n
      Never use ordinals (th, rd, st) in dates of letters, memos, and reports.<\/p>\n\n
      <\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"1dd332e7-ced8-438a-8966-929b045c02d9"},"title":"Dates"},{"content":{"params":{"text":"
      Mailing addresses added to envelopes or letters should be formatted in 3-5 lines, such as:<\/p>\n\n
      Professor Smith - recipient name
      \nConestoga College - business\/company name (if applicable)
      \n299 Doon Valley Drive - street address
      \nKitchener, ON N2G 4M4 - city, province, postal code
      \nCANADA - country (for International mailings only)<\/p>\n\n
      If referencing an address within the body of a document, spell out street names that contain numbers ten or below; use figures for street names with numbers greater than 10.<\/p>\n\n
      E.g. The office is located on Third Avenue.
      \n The restaurant is located on 15th Street.
      \n <\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"02f8a586-d128-4b4d-9dc5-afb76a6564e6"},"title":"Addresses"},{"content":{"params":{"text":"
      This course uses the following guidelines for Business Letter Formatting:<\/p>\n\n
      1. Use FULL BLOCK STYLE for letters - all lines begin at the left margin.<\/li>\n\t
      2. Use MIXED STYLE (aka 2-point or standard) for puncutation - a colon is used after the saluation\/greeting, and a comma is used following the closing.<\/li>\n\t
      3. Dates are expressed in long format - month, day, year.<\/li>\n\t
      4. Special Notations such as \"CONFIDENTIAL\" or \"SPECIAL DELIVERY\" are noted in ALL CAPS between the date and inside address.<\/li>\n\t
      5. Attention Line - if used to draw the attention of a specific person, express in ALL CAPS (e.g. ATTENTION MR. SMITH).<\/li>\n\t
      6. Inside Address - follow proper address format; include the recipient's position on the name line if known.<\/li>\n\t
      7. Salutation \/ Greeting Line - use a title and last name for most greetings; if title is unknown, a full name is permissable.\n\t
        \n\t\t
        E.g. Dear Ms. Chen: or Dear Bernice Chen:<\/li>\n\t<\/ul>\n\t<\/li>\n\t
        Subject \/ Regarding Line - optional; highlights the subject or the letter. \n\t
        \n\t\t
        Expressed in ALL CAPS<\/li>\n\t\t
        For medical letters, usually includes the patient's name (e.g. RE: Samuel. S. Smith)<\/li>\n\t<\/ul>\n\t<\/li>\n\t
        Body of Letter - should typically contain at least three (3) paragraphs (opening, main message, closing\/thank you\/action)<\/li>\n\t
        Closing - capitalize the first word only (e.g. Yours truly, )<\/li>\n\t
        Signature - leave enough room for a person to physically sign the letter; quadruple spacing is recommended, if space allows.<\/li>\n\t
        Signature \/ Identification line - the name and position of letter writer\n\t
        \n\t\t
        Do NOT include the company name and\/or address if your letter is written on letterhead.<\/li>\n\t<\/ul>\n\t<\/li>\n\t
        Reference line - insert the initials of the letter's author in ALL CAPS and typist in lowercase.\n\t
        \n\t\t
        E.g. LK \/ jr<\/li>\n\t\t
        A reference line is not needed for Personal Business Letters<\/li>\n\t<\/ul>\n\t<\/li>\n\t
        Enclosure \/ Attachment line - if the body of the letter indicates there is an attachment or enclosure, indiciate this at the bottom of the letter\n\t
        \n\t\t
        E.g. Enclosure(s)<\/li>\n\t\t
        E.g. Attachment(s)<\/li>\n\t\t
        E.g Enc: Registration Form<\/li>\n\t<\/ul>\n\t<\/li>\n<\/ol>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"725529f7-6230-4b31-a6cf-b3afea5ca5c4"},"title":"Business Letters"},{"content":{"params":{"text":"
        If your letter moves to a second (or additional) pages, you must include a Header that identifies the document.<\/p>\n\n
        The header should include the recipient name, page number, and date.<\/p>\n\n
        Horizontal Header Example:<\/strong><\/p>\n\n
        Mr. Mark Shakil Page 2 July 29, 2015<\/p>\n\n
        Vertical Header Example:<\/strong><\/p>\n\n
        Mark Shakil<\/p>\n\n
        Page 2<\/p>\n\n
        July 29, 2015<\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"e5d68f72-357d-4875-8ee6-06f0da3a5c94"},"title":"Multi-Page Letters - Headers"},{"content":{"params":{"text":"
        If your letter moves to a second (or additional) pages, you must:<\/p>\n\n
        \n\t
        Place the word \"continued\" as the last line of the first page<\/li>\n\t
        Leave a minimum of 2 lines of a paragraph at the bottom of a page<\/li>\n\t
        Have at minimum of 2 lines of a paragraph at the top of a page<\/li>\n\t
        Do not place a paragraph heading at the bottom of one page, and the accompanying text on the next page<\/li>\n\t
        Do not place the closing and signature lines on a page by themselves<\/li>\n\t
        Do not hyphenate words between pages<\/li>\n<\/ul>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"243ba8ae-de81-46e8-ae90-f6acf53e19ad"},"title":"Multi-Page Letters - Page Break Rules"},{"content":{"params":{"text":"
        When drafting a memo, remember to include the following:<\/p>\n\n
        \n\t
        TO, FROM, DATE, and SUBJECT lines - entered in ALL CAPS, aligned to the left, with information aligned for each heading.<\/li>\n\t
        TO line - includes the receiver's name (first and last), and their title<\/li>\n\t
        FROM line - includes the sender's name (first and last), and their title<\/li>\n\t
        DATE line - written in standard long date format (month, day, year)<\/li>\n\t
        SUBJECT line - includes the topic of the memo<\/li>\n\t
        Body of the Memo - information is separated into several paragraphs with a single line spacing between each. The message should be written in clear, direct sentences with proper spelling, grammar, and punctuation.<\/li>\n\t
        Reference line - located at the end of the memo, includes the initials of the typist in lowercase if different than the sender.<\/li>\n\t
        Attachment line - included if there is an attachment to the memo<\/li>\n\t
        Copies (c:) - included only if the memo will be sent to other individuals in addition to the intended recipient; names should be arranged in alphabetical order, and aligned using the Tab key<\/li>\n<\/ul>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"82f61431-8f03-4913-9f99-031832f63d19"},"title":"Memoranda"},{"content":{"params":{"text":"
        Email should be formatted much like a business letter or memo.<\/p>\n\n
        \n\t
        To line - main recipient's email address<\/li>\n\t
        CC \/ BCC - used to copy other individuals on the message; use only when instructed<\/li>\n\t
        Subject line - use a clear subject line that relates to the topic of the email<\/li>\n\t
        Message Body - structure using a greeting, body paragraphs, and a closing<\/li>\n\t
        Signature - add a professional signature that includes the sender's full name, title, and contact information<\/li>\n<\/ul>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"09978eb6-2fd9-42b7-a41f-f926c7cda3fb"},"title":"Email"}],"hTag":"h2"}

General Business Document Formatting

Description

Leah Klassen