{"showCoverPage":false,"bookCover":{},"chapters":[{"params":{"content":[{"content":{"params":{"contentName":"Image","file":{"path":"images\/file-5f8ddb47551d0.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":4200,"height":4200},"alt":"Photo by "https:\/\/unsplash.com\/@mike_meyers?utm_source=unsplash&utm_medium=referral&utm_content=creditCopyText">Mike Meyers<\/a> on <a href="https:\/\/unsplash.com\/s\/photos\/communication?utm_source=unsplash&utm_medium=referral&u"},"library":"H5P.Image 1.1","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"a90766d1-0cc7-4c1c-a037-9da11e8fba6c"},"useSeparator":"auto"},{"content":{"params":{"text":"

Think about all the ways we communicate on a day to day, hour to hour, minute to minute basis? We communicate with our voice, through conversation, in person or by telephone. We communicate with our words through text, via email or text messages. We also communicate non-verbally through our body language and facial expressions.<\/p>\n\n

Take a minute and reflect on what modes of communication you use from the start of your day when you awake, until you go to bed at night. After reflecting - take a warm-up quiz.<\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"09c70a0b-146c-402d-98cc-93fa33e6975c"},"useSeparator":"auto"}]},"library":"H5P.Column 1.16","subContentId":"19913064-4660-4b62-abba-fe6715338210","metadata":{"contentType":"Column","license":"U","title":"Communication Essentials Test Review"}},{"params":{"content":[{"content":{"params":{"media":{"type":{"params":{"contentName":"Image","file":{"path":"images\/file-5f8de5c770af6.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":640,"height":426}},"library":"H5P.Image 1.1","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"893cb84c-8562-43c9-a7a6-841ddf38dadb"},"disableImageZooming":false},"answers":[{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Verbal Communication<\/div>\n"},{"correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Non Verbal Communication<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Written Communication<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Active Listening<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Visual Communication<\/div>\n"}],"overallFeedback":[{"from":0,"to":100}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":true,"showSolutionsRequiresInput":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"UI":{"checkAnswerButton":"Check","showSolutionButton":"Show solution","tryAgainButton":"Retry","tipsLabel":"Show tip","scoreBarLabel":"You got :num out of :total points","tipAvailable":"Tip available","feedbackAvailable":"Feedback available","readFeedback":"Read feedback","wrongAnswer":"Wrong answer","correctAnswer":"Correct answer","shouldCheck":"Should have been checked","shouldNotCheck":"Should not have been checked","noInput":"Please answer before viewing the solution"},"confirmCheck":{"header":"Finish ?","body":"Are you sure you wish to finish ?","cancelLabel":"Cancel","confirmLabel":"Finish"},"confirmRetry":{"header":"Retry ?","body":"Are you sure you wish to retry ?","cancelLabel":"Cancel","confirmLabel":"Confirm"},"question":"

Scenario 1: Dan loves to ride is bike to work everyday. He loves it so much, he decides to ride to work for one year to help raise money for a local charity. One morning while riding to work, some men in a vehicle yell at Dan as they pass him on the road, calling him a drunk. Dan politely keeps his mouth shut and chooses not to respond verbally, but keeps his integrity by focusing on the road, ignoring his accusers. What modue of communication does Dan use?<\/p>\n"},"library":"H5P.MultiChoice 1.16","metadata":{"contentType":"Multiple Choice","license":"U","title":"Modes of Communication MCQ's"},"subContentId":"ecff3ff1-7c22-4f5a-a2f0-86f590681528"},"useSeparator":"auto"},{"content":{"params":{"media":{"type":{"params":{"contentName":"Image","file":{"path":"images\/file-5f8de57ca9666.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":640,"height":426}},"library":"H5P.Image 1.1","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"478b759d-5b0b-456b-93ff-c4c0d0bfaf6d"},"disableImageZooming":false},"answers":[{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Verbal Communication<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Non Verbal Communication<\/div>\n"},{"correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Written Communication<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Active Listening<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Scenario 2: Sukhpreet recently moved to Canada and is looking for part-time work. After dropping off her resume to multiple businesses and getting no results, she finally asks her friend to look over her resume. To her friend's surprise, Sukhpreet is missing a cover letter explaining why she would be suited for the job, as well as describing Sukhpreet's previous work experience, interests, and traits that would potentially help her get the position.
\n
\nSukhpreet writes a cover letter, clearly communicating all her best attributes and experiences related to the job she is searching for. After adding the cover letter to her resume package, she finally gets a call for a job interview; this is a huge step forward to communicating more clearly with potential employers. What mode of communication did Sukhpreet apply before looking for more work?<\/p>\n"},"library":"H5P.MultiChoice 1.16","metadata":{"contentType":"Multiple Choice","license":"U","title":"Modes of Communication"},"subContentId":"869172e7-d9b5-4b4e-bd25-fa0a769ccb71"},"useSeparator":"auto"},{"content":{"params":{"media":{"type":{"params":{"contentName":"Image","file":{"path":"images\/file-5f8de512737aa.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":640,"height":426}},"library":"H5P.Image 1.1","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"434336c8-98e2-4686-9951-50f0dcdad659"},"disableImageZooming":false},"answers":[{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Active Listening, Visual Communication<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Non-Verbal Communication, Visual Communication<\/div>\n"},{"correct":false,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Verbal Communication, Active Listening, Visual Communication<\/div>\n"},{"correct":true,"tipsAndFeedback":{"tip":"","chosenFeedback":"","notChosenFeedback":""},"text":"

Verbal Communication, Non-Verbal Communication, Active Listening<\/div>\n"}],"overallFeedback":[{"from":0,"to":100}],"behaviour":{"enableRetry":true,"enableSolutionsButton":true,"enableCheckButton":true,"type":"auto","singlePoint":false,"randomAnswers":true,"showSolutionsRequiresInput":true,"confirmCheckDialog":false,"confirmRetryDialog":false,"autoCheck":false,"passPercentage":100,"showScorePoints":true},"UI":{"checkAnswerButton":"Check","showSolutionButton":"Show solution","tryAgainButton":"Retry","tipsLabel":"Show tip","scoreBarLabel":"You got :num out of :total points","tipAvailable":"Tip available","feedbackAvailable":"Feedback available","readFeedback":"Read feedback","wrongAnswer":"Wrong answer","correctAnswer":"Correct answer","shouldCheck":"Should have been checked","shouldNotCheck":"Should not have been checked","noInput":"Please answer before viewing the solution"},"confirmCheck":{"header":"Finish ?","body":"Are you sure you wish to finish ?","cancelLabel":"Cancel","confirmLabel":"Finish"},"confirmRetry":{"header":"Retry ?","body":"Are you sure you wish to retry ?","cancelLabel":"Cancel","confirmLabel":"Confirm"},"question":"

Scenario 3: Jon is in his first year of college and has been enjoying the challenge of navigating his academics, his social life, and his full-time job. Jon spends most of his time working -- studying or at his job and rarely sees his girlfriend. When he does see her, she feels like he is not paying enough attention to her because he looks away playing video games or watches the TV while she attempts to speak to him. He gently nods his head from time to time to prove he is listening, but other than that he does not say much. What modes of communication does Jon need to work on?<\/p>\n"},"library":"H5P.MultiChoice 1.16","metadata":{"contentType":"Multiple Choice","license":"U","title":"Modes of Communication"},"subContentId":"16a4bad5-d1b9-4541-b498-51cdf9d2bbfb"},"useSeparator":"auto"}]},"library":"H5P.Column 1.16","subContentId":"78605347-3777-4a7c-93ef-d21ceee52d59","metadata":{"contentType":"Column","license":"U","title":"Modes of Communication"}},{"params":{"content":[{"content":{"params":{"text":"

INSTRUCTIONS (MUST READ!!!) - hover your mouse over the words in the drop locations to read hidden text.<\/span><\/p>\n"},"library":"H5P.AdvancedText 1.1","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"},"subContentId":"b4d09f9b-535d-4f82-a59f-b2f639aa6617"},"useSeparator":"auto"},{"content":{"params":{"scoreShow":"Check","tryAgain":"Retry","scoreExplanation":"Correct answers give +1 point. Incorrect answers give -1 point. The lowest possible score is 0.","question":{"settings":{"size":{"width":620,"height":310},"background":{"path":"images\/background-5f8de69bd5415.jpg","mime":"image\/jpeg","copyright":{"license":"CC BY","author":"Said Alamri","version":"4.0","title":"Traditional Ceiling","year":"2019"},"width":3782,"height":5043}},"task":{"elements":[{"x":15.13170179289482,"y":16.7910446508131,"width":5,"height":5,"dropZones":["0"],"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Ethos<\/p>\n"},"subContentId":"8a9999b5-ef3f-4546-b4fa-d0e6f8ccf811","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"backgroundOpacity":100,"multiple":false},{"x":38.66990458184232,"y":57.08955181276453,"width":5,"height":5,"dropZones":["1"],"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Pathos<\/p>\n"},"subContentId":"05e665f4-22c0-481f-8709-5285a3c8c1ca","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"backgroundOpacity":100,"multiple":false},{"x":73.97720876526355,"y":23.50746251113834,"width":5,"height":5,"dropZones":["2"],"type":{"library":"H5P.AdvancedText 1.1","params":{"text":"

Logos<\/p>\n"},"subContentId":"6811371c-088d-424a-8ec6-a81ea3e14572","metadata":{"contentType":"Text","license":"U","title":"Untitled Text"}},"backgroundOpacity":100,"multiple":false}],"dropZones":[{"x":42.03250498026338,"y":13.432835720650479,"width":6.523569023569024,"height":3.261784511784512,"correctElements":["0"],"showLabel":true,"backgroundOpacity":100,"tipsAndFeedback":{"tip":""},"single":false,"autoAlign":false,"label":"

When we are persuaded by someone's character, their appearance, and the quality of their service - what part of the rhetorical triangle have they leveraged?<\/div>\n\n

<\/div>\n"},{"x":0,"y":70.52238753341501,"width":5,"height":2.5,"correctElements":["1"],"showLabel":true,"backgroundOpacity":100,"tipsAndFeedback":{"tip":""},"single":false,"autoAlign":false,"label":"

You plead with your professor to give you a second chance on your assignment. You let your teacher know how hard you have been working while one of your family member's is sick. Your car broke down last week and life has been really challenging. You begin to cry while explaining these factors. What part of the rhetorical triangle are you using?<\/div>\n"},{"x":84.06500996052677,"y":67.1641786032524,"width":5,"height":2.5,"correctElements":["2"],"showLabel":true,"backgroundOpacity":100,"tipsAndFeedback":{"tip":""},"single":false,"autoAlign":false,"label":"

You check the weather before you leave for work in the morning. You see in the forecast that snow is on the way... 15 plus centimeters in an hour and the temperature is plummeting to -15. This information persuades you to dress a little differently and take an alternative route on your drive into work. What method of persuation did you adhere to?<\/div>\n"}]}},"overallFeedback":[{"from":0,"to":100}],"behaviour":{"enableRetry":true,"enableCheckButton":true,"singlePoint":false,"applyPenalties":true,"enableScoreExplanation":true,"dropZoneHighlighting":"dragging","autoAlignSpacing":2,"enableFullScreen":false,"showScorePoints":true,"showTitle":true},"grabbablePrefix":"Grabbable {num} of {total}.","grabbableSuffix":"Placed in dropzone {num}.","dropzonePrefix":"Dropzone {num} of {total}.","noDropzone":"No dropzone.","tipLabel":"Show tip.","tipAvailable":"Tip available","correctAnswer":"Correct answer","wrongAnswer":"Wrong answer","feedbackHeader":"Feedback","scoreBarLabel":"You got :num out of :total points","scoreExplanationButtonLabel":"Show score explanation","localize":{"fullscreen":"Fullscreen","exitFullscreen":"Exit fullscreen"}},"library":"H5P.DragQuestion 1.14","metadata":{"contentType":"Drag and Drop","license":"U","title":"Rhetorical Triangle"},"subContentId":"e0b7ea76-05d1-47bf-8105-b99a74d3ed3b"},"useSeparator":"auto"}]},"library":"H5P.Column 1.16","subContentId":"92e13f3d-4283-4581-9fe2-ec2840ccfc3f","metadata":{"contentType":"Column","license":"U","title":"Rhetorical Devices"}},{"params":{"content":[{"content":{"params":{"media":{"type":{"params":{"contentName":"Image","file":{"path":"images\/file-5f8deb885e758.jpg","mime":"image\/jpeg","copyright":{"license":"U"},"width":4016,"height":6016},"alt":"Photo by Thought Catalogue on Unsplash"},"library":"H5P.Image 1.1","metadata":{"contentType":"Image","license":"U","title":"Untitled Image"},"subContentId":"bcf10cfa-188b-4cfc-8647-e1437bf32a10"},"disableImageZooming":false},"solution":{"introduction":"","sample":""},"keywords":[{"options":{"points":1,"occurrences":1,"caseSensitive":true,"forgiveMistakes":false,"feedbackIncludedWord":"keyword","feedbackMissedWord":"none"}}],"overallFeedback":[{"from":0,"to":100}],"behaviour":{"inputFieldSize":"10","enableRetry":true,"ignoreScoring":false,"pointsHost":1},"checkAnswer":"Check","tryAgain":"Retry","showSolution":"Show solution","feedbackHeader":"Feedback","solutionTitle":"Sample solution","remainingChars":"Remaining characters: @chars","notEnoughChars":"You must enter at least @chars characters!","messageSave":"saved","ariaYourResult":"You got @score out of @total points","ariaNavigatedToSolution":"Navigated to newly included sample solution after textarea.","taskDescription":"

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Communication Essentials Test Review

Bert Slessor